Terms of Service
Effective Date:
June 26th, 2025
Welcome to Dunford Creative!
These Terms of Service govern your use of our website and services. By accessing or using our site, you agree to comply with these terms. If you do not agree, you may not use our services.
1. Services Provided
Dunford Creative offers creative services including (but not limited to) branding, photography, videography, consulting, and short-form video production. Services may be delivered in person or digitally, depending on the scope of the project.
2. Booking and Payments
Clients may request services through our website or by contacting us directly. A signed agreement and/or payment may be required before work begins. Payment terms will be outlined in your service agreement or invoice.
3. Cancellations & Refunds
Due to the creative nature of our services, refunds are not typically offered once work has begun. Cancellations made with at least 72 hours' notice may be eligible for partial refunds or rescheduling at our discretion.
4. Revisions & Turnaround
Each project includes a specific number of revisions as outlined in your agreement. Additional revisions may incur extra charges. Typical turnaround time is within 7 days from the shoot date unless otherwise agreed.
5. Content Ownership & Usage
Upon full payment, clients receive rights to use the final deliverables for agreed-upon purposes. Dunford Creative retains the right to showcase work in portfolios, marketing, or promotional materials unless otherwise requested in writing.
6. Client Responsibilities
Clients agree to provide necessary materials, approvals, and access needed for Dunford Creative to complete projects on time. Delays caused by the client may impact delivery timelines.
7. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages arising from use of our services or website. All services are provided "as-is" without warranties of any kind, express or implied.
8. Changes to Terms
We may update these Terms at any time. Continued use of the website or our services after changes constitutes your acceptance of the updated Terms.